MYcards — Terms of Service & Privacy Policy

Last updated: August 19, 2025

This page describes the terms under which you may use MYcards and how we process your information. By creating, sharing, or receiving cards in MYcards, you agree to these terms.

Terms of Service

1. Overview

MYcards is a digital greeting platform that lets you create and share personalized cards, including text, images, and optional voice messages. Features include purchased and received cards, shareable links, recipient details, and optional credits for premium content.

2. Eligibility & Account

• Authentication may involve phone number verification or other supported sign-in methods.
• You are responsible for the accuracy of your profile and for maintaining the security of your account and device.

3. Purchases, Credits, and Transactions

• Some features may require credits or payment. We may display your available credit balance and transaction history in-app.
• Taxes, fees, and refund eligibility depend on the payment provider’s policies and applicable law.

4. Your Content

When you create a card, you may provide recipient details (e.g., name, email, phone), a greeting message, images, and voice notes. You retain ownership of your content. You grant MYcards a limited, worldwide, non‑exclusive license to host, store, process, transmit, and display that content solely to operate and improve the service (e.g., rendering your cards, delivering them to recipients, generating share links, caching for performance, and creating backups).

5. Share Links and Distribution

• When you generate a share link, anyone with the link may view card content (including images and voice notes) while the link remains active.
• You can delete a purchased card; we will mark related shared cards as inactive where applicable.
• Do not share content that you do not have the rights to share, or that includes personal data of others without their permission.

6. Acceptable Use

• No illegal, infringing, hateful, harassing, or sexually explicit content.
• No attempts to probe or bypass security, scrape data, or abuse the service or Firebase infrastructure.
• No impersonation or misuse of others’ personal data without consent.

7. Intellectual Property

• Templates, UI, and software are owned by MYcards or its licensors. You may not copy, modify, or distribute them except as allowed by these terms.
• Your content remains yours; you represent you have the necessary rights to it.

8. Service Changes and Availability

We may add, change, or remove features. We use Firebase services to deliver functionality, which may experience outages or changes outside our control.

9. Disclaimers

MYcards is provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error‑free operation, or that content will always be available.

10. Limitation of Liability

To the maximum extent permitted by law, MYcards and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data or profits, arising from your use of the service.

11. Termination

We may suspend or terminate your access if you violate these terms or if required by law. You may stop using the service at any time and request deletion of your account and content as described in the Privacy Policy.

12. Changes to These Terms

We may update these terms. We’ll post updates here and update the “Last updated” date. Your continued use after changes means you accept the updated terms.

Privacy Policy

1. Information We Collect

• Account & Profile: name, phone number or other sign‑in identifiers, optional profile image.
• Card & Recipient Details: to‑name, from‑name, recipient email and/or phone, greeting message, selected template, front image URL, optional custom image URL, optional voice note URL, timestamps, opened/shared status, and credits attached.
• Usage & Device: basic device and app information, IP address, and identifiers required by Firebase to provide the service and protect against abuse.
• Transactions: credit balance, purchase history, and related metadata required to fulfill transactions.

2. How We Use Information

• Provide and operate MYcards features (create, store, render, and share cards, including via share links).
• Sync purchased and received cards to your account and manage open/share states.
• Facilitate payments/credits, show balances, and maintain transaction history.
• Maintain security, prevent abuse, troubleshoot, and improve reliability.
• Provide support and communicate important updates about the service.

3. Sharing and Disclosure

• With Recipients: content you share (including media and voice notes) is accessible to recipients or anyone with an active share link.
• Service Providers: we use Firebase (e.g., Authentication, Firestore, Hosting/Functions, and Storage for media) to provide the service.
• Legal/Compliance: we may disclose information if required by law or to protect rights, safety, and security.
• Business Transfers: in a merger, acquisition, or asset sale, information may be transferred as permitted by law.

4. Data Retention

We retain information for as long as your account is active or as needed to provide the service. Deleting a purchased card will remove it from your collection and will mark related shared cards as inactive where applicable. We may retain limited logs or backups for a reasonable period to ensure security and continuity.

5. Your Choices and Rights

• Access and update profile information in‑app.
• Create, share, revoke (by deactivating), or delete cards you own.
• Request account deletion by contacting support; we will delete or anonymize your data subject to legal obligations.

6. Security

We use reasonable technical and organizational measures and rely on Firebase’s security features. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

7. International Transfers

Your information may be processed in countries where Firebase or our service providers operate. Protections are applied consistent with this Policy and applicable law.

8. Changes to This Policy

We may update this Policy and will post changes here with an updated “Last updated” date.

9. Contact

If you have questions, contact us at support@mycards.app. For in‑app help, use the Help & Support option.